Hope Pregnancy Centers of Brazos Valley (hereafter known as “HPCBV”) is committed to respecting and protecting the privacy of visitors to our web sites as well as the privacy of our actual clients.

For visitors, we’ve structured our web sites so that, in general, you can visit us on the web without identifying yourself or revealing any personal information.

For clients, once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to improve and enhance your relationship with HPCBV (for instance, booking an online appointment requires entering personally identifiable information, but that information is held confidential and only used to reserve your appointment time–not sold or exchanged to third parties).

Visitors to Our Website

What information do we collect?

When you visit our web site, our web server collects basic user information about you that includes your ISP’s domain, the time you accessed our web site, and the pages from within our web site that you visit.

We may at times also use cookies, which are small pieces of information that a web site can store in a designated file on your computer. Cookies allow a web application to respond to you as an individual. By gathering and remembering information about your preferences, the web application can tailor its operation to your needs, likes, and dislikes.

Our web server does not collect your e-mail address or aggregate information on what other pages on the Web you have accessed or visited.

How do we use this information?

The basic user information collected is used to help us analyze web traffic and to improve the content of our web site. Cookies may be used to facilitate your interaction with us.

We may from time to time disclose to third parties aggregate information on our web site’s traffic profile. For example, Internet advertising companies may require this data to help us better target our desired audience for our web site(s) and/or other web sites.

Note that our site may provide links to services offered by other companies; the company’s web site that we link to may be able to determine that you linked from our web site.

Our Clients

What information do we collect?

When you sign up for HPCBV’s services, you provide us with contact information. Contact information typically includes your name, address, email, and/or phone number.

While you are a HPCBV client, we manage information with regard to your status, choice of services, and client records or logs. In addition, we may store clients’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

How do we use this information?

We use the contact information you provide us to deliver our services to you. We create and maintain other information such as client status, choice of services, and client records and logs in the normal course of providing service.

We will not disclose clients’ personal information unless we have reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of HPCBV, our clients, or others, or where HPCBV is required by law to make such disclosure.

HPCBV also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that HPCBV stores or transmits for its clients. The circumstances under which HPCBV will disclose such electronic customer communications are when:

1. It is necessary in order to provide service to the client;
2. It is necessary to protect the legitimate interests of HPCBV and its client;
3. It is required to cooperate with interception orders, warrants, or other legal process that HPCBV determines in its sole discretion to be valid and enforceable; and

HPCBV disclaims any intention to censor, edit, or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by clients or others. HPCBV will, however, review, delete, or block access to communications that may harm HPCBV, its clients or third parties. The grounds on which HPCBV may take such action include, but are not limited to, actual or potential violations of HPCBV’s Terms of Use.

How can I learn more about my privacy?

If you would like to learn learn more about how we will use your health information as a client, please read our Notice of Privacy Practices. You may also access a paper copy of this document any time in person at our center.